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- Asia Pacific
The EFG Access mobile app can now be used to verify requests from your eBanking accounts, quickly and securely, enabling actions to be executed. The request can be to confirm external payments, provide double signatures and authenticate client identity.
Validation of payments
EFG Access is designed for EFG clients with European and Asian accounts. The application is fully compliant with European directive PSD2 and meets the strict client-authentication requirements that were implemented on 14 September 2019.
EFG Access can be used by all clients calling our support line to verify their identity when they call our eBanking support team.
In line with the European Payment Service Directive (PSD2), all European banks are required to secure electronic payments with a strong client authentication. All the electronic payments debited from European accounts must comply with this directive. This means that all clients making a payment that will be debited from a European account must use the EFG Access application to validate the payment. The option to validate payments using the Entrust token will no longer be available for accounts booked in one of EFG’s European locations.
Main features of EFG Access